The South Vendée Atlantic Tourist Office works all year round to ensure visitors’ expectations are fully satisfied.


Our role

  • Developing tourist attractions and facilities,
  • Enhancing tourist attractions and facilities,
  • Welcoming and informing tourists,
  • Promoting and marketing tourist attractions and facilities,
  • Monitoring the local tourism economy.

Our aims

  • Seeking optimal satisfaction of our visitors in the aim of gaining their loyalty,
  • Aiming to achieve recognition of the Tourist Office and its staff by businesses and elected representatives,
  • Adopting professional working methods in order to homogenise our services geographically and in the long term.
  • Developing a client-oriented culture and taking clients’ constantly-changing needs into consideration.

Our Quality Promise

  • To ensure our premises are both comfortable and accessible to all,
  • To keep waiting times to a minimum,
  • To provide the best possible advice based on in-depth knowledge of the region,
  • To extend a warm and courteous welcome to visitors,
  • To handle postal and electronic mail within 48 hours,
  • To answer the phone before the 4th ring,
  • To process claims within 72 hours and to follow them up.

Day by day, we strive for that compliance!